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How to Cancel a Money Order: A Complete Guide

05 Sep 2024


Do you think that when you initiate a money transfer, you just do not need to cancel it? If this were the case, would you still believe that the over 281 million global migrants would proceed with all their online money transfers after they initiate the process?

On the other hand, why would certain online remittance service providers with a reputation and credibility of global resonance put in place mechanisms to cancel your money orders and online transactions, including banks? You cannot find a service provider with no mechanism to cancel your money order or an online transaction because, after all, you can make mistakes in the process. But the question is: how and how much do you know about the whole exercise?

Let’s explore it all together!

Cancelling Your Online Money Transfer or a Money Order – the Easy Steps

If you think about it, you will realize you feel about doing certain things and then suddenly drop the idea. It happens daily with each one of you. You conceive an idea, get carried away by its apparent fancifulness, and then realize the challenges behind the allurements. Think of canceling your money orders in the same way. The only difference between the two is kind, not the degree. If you think about an online money transfer, in your head, the reversal is, well, virtual. But if you have initiated the process practically, you can reverse it or cancel it by following the following few easy steps.

Keep Your Nerves Calm and Do Not Panic

The first and foremost step in this situation is to calm your nerves because.

·       You sent your hard-earned money to the wrong person

·       The amount you needed to send was different from what you sent

·       The transaction itself was not supposed to be initiated in the first place

In all of these scenarios, you are most likely to panic and lose your nerves. But try not to. Keep your nerves calm, and do not panic lest you ignore a chance to reverse the transaction and money order.

Check the Status of Your Money Order or the Transaction

The situation of canceling a money order or an online transaction can be pretty stressful because of the reasons cited above. Therefore, after gathering your nerves, you are supposed to contact customer care service to ascertain details about the status of the transactions and check whether the transaction is complete or midway. If the transaction is complete, the chances of reversing it are bleak. Yet, if it is midway, you can expect its reversal. But the question is: did you choose a service provider with a responsive and efficient customer care service or not?

If you find yourself in this situation, it's crucial to act quickly and methodically. Make sure you document all communication with customer care for future reference. Additionally, always review the terms and conditions of the service provider to understand your rights and options in case of transaction issues.

Track the Transaction Online Using the Code

You receive a tracking number as soon as you initiate a global money transfer with ACE Money Transfer or any other service provider. This tracking number allows you to easily track the status of your transaction online by visiting the service provider’s official website or logging into its mobile app. You can either contact customer care support or use the tracking number. However, the difference is that the tracking number updates you about the status, whereas a customer care representative helps you with reversal or cancellation.

Contact the Payee for an Update

Imagine you sent the money to the right person, but the transaction takes longer than usual to deliver funds. It should render you worried. Because you have been sending funds through the same service provider for a long time, but it is taking too much time today. Well, you contact the beneficiary and ask for the details. They may have received funds, but you were not notified about it for a host of reasons, such as network issues.

Make a Cancellation Request for the Money Order

Finally, suppose you realize that you must cancel a money order or an online transaction because you fell victim to online fraud; you lacked fraud awareness, for example. In that case, you must submit a request to cancel the transaction. For this, you will have to get the receipt or the tracking number, which is most likely the case, given that online money transfers are mostly virtual nowadays, and approach your service provider.

You will be offered a transaction cancellation form that you will have to fill out. Here, be as careful as you can, and before filling in the form, go through every clause, most likely printed at the end of it. Remember that the staff may try to divert your attention from reading the clauses or understanding the form, but keep your focus and go through the entire form before putting even a single dot on it.

Read More: Fraud Awareness: Understanding, Recognizing, and Preventing Deceptive Practices

Choose Between a Refund or a New Transaction

Here again, your utmost attention is required. Suppose there is a security lapse on the part of the service provider. In that case, you must not think about initiating a new transaction with the same service provider because the same security lapse can occur again. On the other hand, proceed with cancellation. Remember that the service provider will again try to convince you to initiate a new money order, but keep your mind clear about cancellation.

Pay the Cancellation Fee and Wait For the Refund

When you request to cancel your money order or online money transfer, a few service providers will ask you to pay a cancellation fee to process your request. This fee may be small. But imagine going to a service provider like ACE Money Transfer, which only takes your cancellation request and proceeds without you having to pay a single penny. In the presence of such a service provider, the cancellation fee amount shall appear big to you! In addition, once the cancellation process is set in motion, you will have to wait a few days to get a refund, if one is applicable.

Choose ACE Money Transfer for Remittances and Avoid  Operational Complexities

If you send money online with ACE Money Transfers, you will not have to undergo the abovementioned exercise to cancel a transaction or a money order. To complete the process, you must submit your request to cancel through the firm’s app or official website. You will not have to pay anything!

But remember that you must be extremely careful while filling in the credentials due to the swift delivery speed. In addition, the firm offers live and market-competitive currency exchange rates with a low fee, which is a) a small percentage of the amount you are sending and b) applicable only if your amount reaches a specific limit. Enjoy fee-free transactions if the amount remains below that limit!

FAQs

What do you do to cancel a money order?

When you want to cancel a money order, you must stay calm, contact the recipient, and call customer care service. You should ascertain details, get the receipt or the tracking number, approach the service provider, fill in the cancellation form, pay the cancellation fee, and wait for a refund.

Why is there a need to cancel a money order?

You can cancel your money order or an online transfer for several reasons. These reasons can include choosing the wrong recipient, selecting the incorrect amount, making mistakes in filling in the recipient's credentials, etc.

Is the amount refundable if a transaction is canceled?

Whether you get a refund after canceling your money order or an online financial transaction depends on several factors. This includes whether the funds have been received and collected, the transaction was hacked, you made mistakes in the process, and so on. If there is a breach on the company's part, you will get a refund.

Do I have to pay an extra cancellation fee?

Yes. However, only some service providers will charge you cancellation fees. Certain service providers either do not charge a cancellation fee or adjust the amount you will likely get as a refund. If this happens, it is as though you have not paid the extra cancellation fee.

How do I avoid paying the cancellation fee?

If you choose a reputable and credible service provider like ACE Money Transfer for your online money transfers, you can easily avoid paying the extra cancellation fee. But be extra careful while filling in the credentials, given the speedy transactions the firm offers with live currency exchange rates, low fees, safety, and 24/7 service access in over 100 countries worldwide.

Resource(s)

·      Global Migrants

(Interactive World Migration Report 2022 (iom.int)


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